QA/QC Department Manager

Job Description

Parsons is looking for an amazingly talented QA/QC Department Manager to join our team! In this role, you will focus on setting the quality vision, establishing governance frameworks, and providing independent assurance, rather than managing day-to-day quality activities. The QA/QC Director oversees the effectiveness of quality systems implemented by the Quality Manager and project teams, ensures alignment with client, authority, and operator requirements, and provides senior-level oversight, escalation, and decision-making to protect design intent, construction quality, and asset readiness through to final handover and close-out.
What You'll Be Doing
Set and maintain the Project Quality Strategy and Governance Framework aligned with client requirements and ISO standards.
Provide executive oversight of design quality, ensuring effective design reviews, audit coverage, and stage-gate compliance.
Oversee construction quality performance, ensuring contractors’ quality systems, inspections, and corrective actions are effective and risk-based.
Lead independent quality assurance, including audits, compliance reviews, and readiness assessments at key project milestones.
Approve and govern quality systems, workflows, and KPIs (e.g., Aconex / PMIS quality modules).
Provide senior-level quality advice and escalation to PMC leadership and the Client on critical risks and non-compliances.
Ensure quality readiness for commissioning, handover, and close-out, including completeness of records and compliance with operator and authority requirements.
Champion a strong quality culture and continuous improvement across all project participants.
Authority & Accountability
Final PMC authority on quality governance and assurance decisions.
Authority to escalate or halt progression at stage gates where quality requirements are not met.
Independent from construction pressure; reports directly to PMC Program Director.

Requirements

• Degree in Engineering or related discipline.
• 15+ years’ experience in major projects, with senior leadership roles in quality assurance.
• Proven experience across design, construction, and handover, preferably in hospitality or large mixed-use developments.
• ISO 9001 Lead Auditor, Six Sigma, and ASQ-CMQ (or equivalent).

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